Q: How Secure are the Financial Transactions and Transmitting Confidential Data on this Web Site?
A: All financial transactions and transmitting confidential data on this website are secured by Verisign Secure Site Pro: True 128-Bit SSL Certificates. It guards your financial transactions and transmit confidential data with 128- or 256-bit SSL encryption, offering the strongest encryption available to every site visitor.
It includes a $250,000 warranty.
Q: What makes Numeral Technology products different from others?
A: Our products are designed specifically for stock charting system. The charting components are written in 100% C# with cutting-edge .NET technology. It has variety of features including charts with pan and zooming charting features: point & figure exposed as API, candlestick, kagi, Renko and many more. With our products users can build their trading systems and charting applications in a quick and easy way.
Q: How does the Developer License work?
A: Numeral Technology software are licensed per individual developer (per developer seat basis) using the Software for development purposes. Each developer who desires to use the Software must hold a valid Developer License. The Licensed Software is royalty free for use in compiled application(s) only. This means that you may distribute your programs compiled with Numeral Technology components incurring no royalty fee, regardless of the number of copies you distribute or the pricing of your product. You may not distribute Numeral Technology components in order to use them in development environments. There is no restriction on the number of applications (products) you develop with Numeral Technology components.
Q: Can I place an order online via credit card?
A: Yes, you can place an order online via credit card online. This is the fastest and easiest way to purchase licenses for Numeral Technology products. When placing an order online, you will have to log into your account. If you are a new customer you will need to sign up for an account. If you are an existing customer, you will be prompted to sign in to your account.. After you place your order, your account will be automatically updated and you will be able to see the status of your order (pending or fulfilled). You should also receive 2 e-mails. The first e-mail will be from our payment service provider for the order's successful transaction confirmation. Upon receiving this confirmation, you will be pointed to our “Downloads” Page to download a full version of the software with a temporary license valid for 30 days. That means you can start using the software immediately after you place the order. After we receive your payment, we will send you a second e-mail including information about the permanent serial number for the software you purchased. As all orders are reviewed by our sales team, there may be a delay (up to 24 hours) before you receive your permanent serial number. Please allow for one business day purchase order processing time. If you don’t receive your permanent serial number within 24 hours, or if you need any assistance with the ordering process, please contact us with your details at: sales@numeraltechnology.com
Q:What forms of payment do you accept?
A: We accept the following credit cards for online purchases: Visa, MasterCard, American Express and Discovery. All these transactions are handled through PayPal payment service. For direct purchases we accept payments by checks. Please make your checks payable to: Numeral Technology LLC 2248 Meridian Blvd, Suite H Minden, NV 89423 Please make sure that you mention the product license as the reason for the payment (e.g. "Numeral Technology Financial Charting Component standard-1 Developer License") and that you specify the correct amount. We will create an account for you in our website (if you don't already have one) and send your licenses immediately after we receive the check. For more information, please contact us at: sales@numeraltechnology.com
Q: How quickly is the software delivered?
A: You will be pointed to our “Downloads” Page to download a full version of the software with a temporary license valid for 30 days immediately after you receive the first email from our payment service provider for the order’s successful transaction confirmation. That means you can start using the software immediately after you place the order. After we receive your payment, we will send you a second e-mail including information about the permanent serial number for the software you purchased. As all orders are reviewed by our sales team, there may be a delay (up to 24 hours) before you receive your permanent serial number. Please allow for one business day purchase order processing time. . If you don’t receive your permanent license number within 24 hours, please contact us with your details at: sales@numeraltechnology.com
All Numeral Technology products are delivered as Electronic Software Distribution via e-mail and through the License holder account.
Q: We have placed an order and still, we haven't received the purchased license! Why?
A: We do not process payments on our site. We use the secure payment platforms of our payment service provider Paypal. If you have purchased online, you should receive a Merchant Receipt as confirmation for the order's successful transaction. Please allow for one business day for processing the order. If you haven't received the Merchant Receipt, this means that the transaction was not successful and your credit card was not charged. You should call your credit card issuing bank because they may be blocking the transaction. For your convenience, after you place your order, your account will be automatically updated and you will be able to see the status of the order (pending or fulfilled). If you don’t receive your permanent serial number within 24 hours, or if you experience any problems with the ordering process, please excuse us for any inconvenience and contact at: sales@numeraltechnology.com
with your account and order details. We will help you to complete your order.
Q: Do you provide refunds?
A: We do not provide refunds once you have placed your order and the software has been delivered to you. We are proud with the quality of our pre-sales support and we provide our customers with the trial versions of the products. This way any potential customer can fully test the products and their functionality before placing an order.
Q: Do you offer volume discounts?
A: Numeral Technology offers the following volume discounts:
3 to 4 developer licenses – 20%
5 and more please contact us at: sales@numeraltechnology.com to discuss discounts details.
The volume discount will be automatically calculated if you are making your purchase online. You just need to enter the number of licenses you want to purchase.
Q: Do you provide a trial version of the products?
A: Yes, we provide a trial version to our users. To download and test the trial version you can download from here. The trial version doesn't require any license keys and can be installed on any development or test machine. While working with the trial version there is only an evaluation watermark while compiling the solution.
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